Unclaimed
Acima Credit
Reviews and Complaints
56.8K
CLAIMED LOSSES
295
TOTAL REVIEWS
51.3K
PAGE VIEWS
1
ISSUE RESOLVED
Acima Credit Reviews
New Reviewer
NO DON"T DO BUISNESS HERE BRING YOUR MONEY SOMEWHERE ELSE
A total rip off, im a single mom and what you have done its called STEALING my money, I can't believe that these people get away with a business like that, understand theres a help for people like me that i couldn't afford to pay in total the furniture but it's not ok when they take advantage like this, please hear my words DO NOT BUY ANYTHING HERE, ITS NOT WORTH IT, It's better to sleep on the floor than to pay the RIDICULOUS price of a bed like this, the only think I can tell you to the owner really BAD KARMA its coming in to your life, to you and your family, you see!!!!
1 comment
ID
Location
San Antonio, Texas
Service
Acima Credit Customer Care
Reason of review
Poor customer service
New Reviewer
DO NOT DEAL WITH THIS PEOPLE
To long to post hear, plus my attorney told me not to talk about it publicly. But trust me when I tell u to go to somewhere else, or u will regret it. If u dont believe me go to GLASSDOOR and type in acima, There u can see it for yourself. And dont be fooled by the employee,s that still are with the company, because they'll say anything, So look at the ones who left, No way they all are saying the same thing. They tell u straight up that they are taught to be dishonest, pass this on , so u can protect your family and love one,s You work to hard to ripped off from these ***
ID
Cons
- Scam artist
- Use the contract as a defense to rob customers
- Artist
Reason of review
Problems with payment
Loss
$718
Preferred solution
Price reduction
New Reviewer
Don't buy anything through acima
Acima is worthless and they dont care about customers
ID
Location
Oklahoma, United States
Reason of review
Pricing issue
Loss
$1500
Preferred solution
Full refund
New Reviewer
Come pick up the bed
need you to come pick up the bed cuz we can no longer afford it. The bed is at 1609 ave. R apt. 104.
ID
Location
Oklahoma, United States
Reason of review
Pricing issue
Loss
$1500
Preferred solution
Overpayed for the bed
How much I owe
Your charging almost 3x's it's original cost. It's shameful That you will get away this !!!!!!!
ID
Location
Brooklyn, New York
New Reviewer
WORST COMPANY TO LEASE WITH
I had a agreement with a company Mattress By Appointment where I was under the impression I would be paying a total amount of 1223.80 for a King Size Mattress Set and Full Size Mattress set along with 2 protectors for each bed. I agreed to allow Acima to take out bi weekly payments until the amount of 1181 was paid off because I paid 42.80 in taxes. At least that’s what I thought the agreement the emailed to me which I dan say they did their due diligence after I signed to let me know when my early buy out date is but at that point I would have still owed 1088$ which is double what I agreed to pay. This entire experience was a complete disaster and I made a poor decision with trusting the sales rep at Mattress By Appointment. Those mattress aren’t worth $2700 so that is complete nonsense for them to double charge me & all the could offer is for me to pay an additional $1200 on top of the $800 I already paid or come and pick the mattresses up, which was a complete insult! I hate I ever did business with this company they are rip offs and have horrible customer service!
ID
Location
District 1, Mississippi
Service
Acima Credit Customer Care
Cons
- Dishonest business people
- Horrible customer care
- Not considering new customers not knowing their rules
Reason of review
Not as described/ advertised
Loss
$1223
Preferred solution
Pay what I originally agreed $1223 already paid $812 and I should only owe $368
New Reviewer
DO NOT DO BUSINESS WITH ACIMA CREDIT!
This is nothing more than a den of thieves disguised at a legitimate business. They are stealing from people. Stay away, do not sign any documents with this firm. If you get a "lease" from them, which is, in essence, a line of credit, whether you purchase anything or not you will be paying that whole amount they provided to you. I purchased a set of tires and front end alignment - total of about $350. I am now on the hook for the whole amount of over $1000. They have no reported my payment history to the credit companies but if I stop paying they surely will. I am a financial prisoner of this firm. Do not make my mistake. Run the other way!
ID
Service
Acima Credit Deal
Cons
- All
Reason of review
Overcharging
Loss
$1000
Preferred solution
Price reduction
New Reviewer
To see if i could change a payment schedule from monthly to weekly.
Want to pay this contract off in weekly payment period if possible. I put in the wrong pay periods please alow me change this contract.i am not upset at all just want to change pay schedule
ID
New Reviewer
Make a payment
Called on Saturday to make my last of 90day payment could not get through said office was closed (my receipt said open until 7pm) Called on Monday told me i had to pay 100 dollars cause I didn't pay on last day of 90day payment. I'm a new client & on a fixed income feel they should reconsider their decision I did make my final payment on Monday but they say i still owe the penalty money.
ID
Service
Acima Credit Deal
Cons
- Not considering new customers not knowing their rules
New Reviewer
To pay my bill
It’s not as sturdy or as strong as it should be money
ID
Reason of review
Bad quality
New Reviewer
Change
I need to change my pay dates my job is changing or pay date its say yall answer at 6:30 am im needin to spek to somone smh
ID
Location
Houston, Texas
Payment arrangement for my account
My payment was happen. My problem was solve
ID
Reason of review
Good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Acima Credit is not credit but a total rip off. I bought some tires from a tire shop (or thought I had bought) it was a tire store owned by a Mexican. I told him from the start that I did not have good credit. He told me that he could get me approved for a loan to buy...
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2 comments
Carleen Aeu
#1769561
they also want to make it difficult for you to return the item. did you change bank accounts?
how will you prevent them from charging your account.
I don't know how their contracts are even legal if what you signed with the merchant doesn't have any of the disclosures they are legally supposed to supply. The lease you get has no signature on it, but a typed named.
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ID
Service
Tires Plus Repair
Cons
- Watch your back with them
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
I was told that I had to Nov 28 to pay my merchandise pay off but now somehow it got crossed up and I have to pay double I call to pay off my account and they said I have to pay more I fell that that
Was mis inform 
very uoset no one contact me back i called 5 times already
very uoset no one contact me back i called 5 times already
1 comment
ID
Cons
- Change the rules and dont inform people
Reason of review
Problems with payment
Preferred solution
That I pay the 88 dollars I owe
New Reviewer
Worst
Literally a Big EFF you for letting me know almost in the end of payin off my loan that you were goin to do this scam, but its cool i get paid under the table and dont file and im going to change banks. So shove that up your *** Dont get loans with these scambags.
ID
Reason of review
Pricing issue
Loss
$1200
Preferred solution
Middle finger
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Acima Credit
every piece of furniture I received is sub par, but the furniture (Homestyle furniture, in queens) played on my inability to buy my son a bed right away. I'm so sorry I did not wait, but my son was to old to sleep with me and I didn't want him on the floor. Acima's practices are criminal.