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New Reviewer

UNAGREED FUNDS DRAFT DATE

ACIMA has caused an overdraft on my bank account due to early withdraw on my checking account. Acima stated that the money was drafted out of my account a day early due to the new years holiday. In my contarct does state anywhere that ACIMA is allowed to take money out any time they feel like it ????? NO IT DOES NOT. My agreement on my contract states that only upon every other friday that is my biweekly payday they are to draft funds and mothing about taking it out early due to a holiday and the messed up thing is that the holiday Newy Years Day in on SATURDAY 1/1/22 not on Friday 1/31/21 taht is my payday. I spoke to a customer service agent and as always the fees are not coming out of their bank account so do you thing she gave a care in the world??? NOPE!!! Now my bank accout in is overdraft right after the Christmas Holiday and screwing me into 2022 that is aleady lookinf to be another year thanks to the ACIAM lease co.

User's recommendation: GO TO SOMEONE THAT CARES ABOUT THEIR CUSTOMERS.

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ID
#3214164 Review #3214164 is a subjective opinion of poster.
Pros
  • Easy approval
  • Fast approval so they can rip u off
Cons
  • Terms are a surprise to customers
  • Will take your money no matter what
Loss
$35
Preferred solution
my overdraft fees refunded to my bank account
New Reviewer

I call that made me wait like a hour and not answer

I especified since the bigginy tha my payment have to be on Monday not Thursday or Friday to make sure that the money is on the bank why they take the money since today
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ID
#3213524 Review #3213524 is a subjective opinion of poster.
Location
West Palm Beach, Florida
New Reviewer

Pay off

I talked to some one about a pay off today is the deadline,now I cant get no one on the phone,what kind of *** this is
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ID
#3203465 Review #3203465 is a subjective opinion of poster.
Location
Prattville, Alabama
Preferred solution
Pay it off,no one is picking up the phone

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New Reviewer

Credit card charged in error

I was attempting to place an order with Wayfair via Katapult. I did not select Acima. My credit card was charged $48.15 and also charge $45.00 for Katapult which is the lender I selected. Please refund the charge of $48.15 or I will have to dispute the charge with my bank. I entered N/A as the Order or Contract ID since there was no Order or Contract ID provided.

User's recommendation: Wayfair needs to clean up their act...do not show lenders such as Affirm or Acima or any other lender if the customer does not select them. It's stupid. Affirm has sent me multiple letters even though I never selected them or even applied for anything. Wayfair you had better clean up your act or you are going to lose a ton of customers! Stupid... just stupid!

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ID
#3203329 Review #3203329 is a subjective opinion of poster.
Cons
  • Charging cust but not selected as lender for the transaction
Loss
$48
Preferred solution
Full refund
New Reviewer

State ment

Please tell me. How much my total loan. ? How much my loan percentage ? How much more balance? Pl send me details
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ID
#3195018 Review #3195018 is a subjective opinion of poster.
Location
Moreno Valley, California
Preferred solution
Price reduction

Opening new lease

Hi, I am trying to use my credit to purchase from Home depot and it won't go through. I was told to call customer service but have not been successful. I have been on hold for 2 to 3 hours at a time and no one picks up. I am just trying to finalize my purchase. It is in my shopping cart.
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ID
#3188635 Review #3188635 is a subjective opinion of poster.
Location
Paterson, New Jersey

I need to pay off what I owe.

The cost of furniture i bought was $1650, I was told that the interest on that will be more than $2200. I'm highly regretting my decision to buy new furnitures. It will be highly appreciated if you can help me reduce the penalty to $700 and will pay that off once. Thanks. Esther Adeniji I recommend

User's recommendation: I recommend to pay $700 off.

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ID
#3188075 Review #3188075 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

CUSTOMER SERVICE SUCKS

When you call, you have to wait hours and even then, sometimes they just disconnect you, and you have to start all over. After 3 days and 6 hours a day on hold, still no help.

User's recommendation: More help and phone operators.

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ID
#3184532 Review #3184532 is a subjective opinion of poster.
Pros
  • Easy approval
Loss
$60
Preferred solution
Full refund
New Reviewer

Hablar con un representante

Me cerraron la cuenta yo no mi cuenta al día. Hasta el balance de comprar no lo puedo usar. So. No entiendo cuáles fueron las causas. Porke mis datos. Personales. Sin los k tengo registrado So no me han dado respuesta
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ID
#3183789 Review #3183789 is a subjective opinion of poster.
Cons
  • Servicio al cliente
Preferred solution
Mi cuenta de nuevo

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Verified Reviewer
New Reviewer

Verify an order

Made order from Best Buy last Monday for delivery cannot locate Order info on my computer need help Please contact me
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ID
#3176498 Review #3176498 is a subjective opinion of poster.
Location
Poplarville, Mississippi
Preferred solution
Deliver product or service ordered

I was changed, without my consent.

Charged my card without my consent. I do not even have account with this company. Very unprofessional!!!!
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ID
#3148731 Review #3148731 is a subjective opinion of poster.
Location
Saint Louis, Missouri

It is very difficult to speak with a actual person. I have made several calls many different times of the day.

Thumbs down for contacting a agent also for online communication I just wanted to pay down my loan faster but had no results contacting anyone. The system needs to be easier to access.
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ID
#3135126 Review #3135126 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

I am in the process of getting evicted and can only pay $50

Speaking to someone to make a partial payment not to take out the amount out of my account without my authorization I can only afford $50 this month as I'm getting evicted
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ID
#3119919 Review #3119919 is a subjective opinion of poster.
Location
Miami, Florida

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New Reviewer

Pissedconsumer.com

Your are not responding to me.I want to pay purchase made at Malsons Jwelers in 90 days. Installments should have started yesterday, December 1, 2021. Please reply with an affirmative.stressing me out!!!! Thank you very much Acima
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ID
#3116805 Review #3116805 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
To pay in 90 days!!!!!

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New Reviewer

Buy out

I've trying to call all morning still calling it cut me off every 5 minutes, I wanted to do a but out before 90 days. Also with a diffrent debit card with different name too.

User's recommendation: Answer calls no shut off.

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ID
#3108069 Review #3108069 is a subjective opinion of poster.
Location
Ramah, New Mexico
Pros
  • Easy approval
Cons
  • Will take your money no matter what
Preferred solution
Let the company propose a solution