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New Reviewer

Verify an order

Made order from Best Buy last Monday for delivery cannot locate Order info on my computer need help Please contact me
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ID
#3176498 Review #3176498 is a subjective opinion of poster.
Location
Poplarville, Mississippi
Preferred solution
Deliver product or service ordered

I was changed, without my consent.

Charged my card without my consent. I do not even have account with this company. Very unprofessional!!!!
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ID
#3148731 Review #3148731 is a subjective opinion of poster.
Location
Saint Louis, Missouri

It is very difficult to speak with a actual person. I have made several calls many different times of the day.

Thumbs down for contacting a agent also for online communication I just wanted to pay down my loan faster but had no results contacting anyone. The system needs to be easier to access.
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ID
#3135126 Review #3135126 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

I am in the process of getting evicted and can only pay $50

Speaking to someone to make a partial payment not to take out the amount out of my account without my authorization I can only afford $50 this month as I'm getting evicted
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ID
#3119919 Review #3119919 is a subjective opinion of poster.
Location
Miami, Florida

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New Reviewer

Pissedconsumer.com

Your are not responding to me.I want to pay purchase made at Malsons Jwelers in 90 days. Installments should have started yesterday, December 1, 2021. Please reply with an affirmative.stressing me out!!!! Thank you very much Acima
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ID
#3116805 Review #3116805 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
To pay in 90 days!!!!!

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New Reviewer

Buy out

I've trying to call all morning still calling it cut me off every 5 minutes, I wanted to do a but out before 90 days. Also with a diffrent debit card with different name too.

User's recommendation: Answer calls no shut off.

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ID
#3108069 Review #3108069 is a subjective opinion of poster.
Location
Ramah, New Mexico
Pros
  • Easy approval
Cons
  • Will take your money no matter what
Preferred solution
Let the company propose a solution

They finally refunded my money

It took contacting you, the Better Business Bureau and whoever else I could think of calling or emailing. Their customer service is beyond horrible. I finally was credited my refund to my account not by check sent in the mail. So whoever they tell that to don't believe it. I'd never do business with this company EVER. THANK YOU so much for your assistance in this matter. Melanie G.

User's recommendation: Don't do it!

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ID
#3079595 Review #3079595 is a subjective opinion of poster.
Location
Port Orange, Florida
Cons
  • Rude customer service
  • Absolutely everything
  • Bad business practices

My bill

I usually get my account deducted from my check. It took my 6 times to chat with someone. All I was trying to explain to agents. Very unprofessional told me to wait until it comes out and then call back. Every payday I get up Acima is taken out. I was told every account is different. Didnt matter that I have gotten several loans from Acima. But thats quite ok this will be the last.. Want treated fair at all.Very disappointed
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ID
#3075688 Review #3075688 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

I applied for credit through Ashley Furniture and was denied.

Would like to know why I was denied credit through Ashley furniture. It gave no reasons why! Thank You Im advance
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ID
#3066424 Review #3066424 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Acima credit

They been talking money out of my account every week and still send me to collection agency my credit score drop because of that
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ID
#3057113 Review #3057113 is a subjective opinion of poster.
Location
The Bronx, New York

Change payment date

Would love my refund or my overdraft fees back. Hopefully customers will pay attention and ask deeper questions

User's recommendation: Think before you leap.

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ID
#3056762 Review #3056762 is a subjective opinion of poster.
Location
Fairfax, Virginia
New Reviewer

THEY ARE CROOKS

I called Acima in August because I was almost completed with the early 90 days buy out, but I needed a another 60 and I knew that wasn't an option. Being $1300 away from paying off a $3K bill in full; I asked was Acima going to put the finance charge on my remaining balance of $1300 or are they going back to the initial amount. The rep said they would finance the remaining $1300. Today I see they went and added 4 times what I owed and even a supervisor couldn't answer a question. I asked her today if I pay your $5300 new added balance before the lease ends would they continue charging me per their lease. I told her if I paid before the year ended would they cease the remaining payments as paid in full. She could not answer the question and kept telling me I'm due to pay 41 payments of $133.81. So basically you're trying to tie me into 41 payments even though I am ahead of their payment schedule &;;;; will be complete before their year ends. CROOKSAngry!!!

User's recommendation: *** NO.

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ID
#3054774 Review #3054774 is a subjective opinion of poster.
Location
Fayetteville, Georgia

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New Reviewer

Waiting for refund

I thought I was charged the initial fee when I picked up the item. I was charged immediately and called to cancel the lease. I was told I would receive a call back in about 5 days. I don't understand why the rep couldn't just issue a refund. Now it says my lease was canceled because I didn't pick it up. And I still haven't heard from anyone and I still don't have a refund. All I want is my money back for an item I didn't receive how hard is that really?

User's recommendation: Make sure you know your charged immediately not when you pick up the item and it takes a long time to get a refund.

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ID
#3054127 Review #3054127 is a subjective opinion of poster.
Cons
  • Difficult getting a refund
Loss
$54
Preferred solution
Full refund

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New Reviewer

Change payment date

Acima Credit - Change payment date
Very disappointed that my email concerning change payment date was not responded too. I emailed to change my payment date and told to call. Especially, when did in writing from in file email. I explained it would go into negative account, so I wanted to postpone until 20th. Now I attached payment and overdraft fees. I try to make sure we both win in this situation. Now I'm out of two payments because now I'll be charged every day overdraft fees for being in the negative. Help!!! Very disappointed Sad

User's recommendation: Check before you leap.

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ID
#3033423 Review #3033423 is a subjective opinion of poster.
Location
Fairfax, Virginia
Loss
$328
Preferred solution
Full refund

I was NEVER asked how I needed to borrow

I went online to borrow some money for car repairs and I was NEVER asked how much was needed, my repairs is $6,800 is theres a way to up my limit?!?
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ID
#3031816 Review #3031816 is a subjective opinion of poster.
Location
New Orleans, Louisiana