Unclaimed
Acima Credit
Reviews and Complaints
57.5K
CLAIMED LOSSES
300
TOTAL REVIEWS
55.4K
PAGE VIEWS
1
ISSUE RESOLVED
Acima Credit Reviews
New Reviewer
90 day same as cash is a SCAM
Within 30 days of opening the account I paid the amount on their website to pay the account off in full. 5 months later, they start taking payments out again. I called several times, and they stated the payment I made was $60 short of the payoff amount and to pay it off now would be over $1100 in interest. I believe their website is fraudulently indicating a slightly less amount in order for them to collect thousands in interest after the 90 days are up. It should be illegal for them to charge 150% in interest for a 12 month term to begin with.
User's recommendation: DO NOT DO BUSINESS WITH THIS COMPANY.
ID
Service
Acima Credit Leasing
Cons
- Rude customer service reps
- Everything they are cons
- Predatory lending
Loss
$1300
Preferred solution
I would like them to confirm that their website provided an inaccurate payoff amount and consider my account paid in full.
Poor Business Practices
Not interested in resolving issues. CSR's do not listen. Unethical business practices. Unauthorized deduction withdrawals. Portal does not work to allow the option to see payment history, deductions or account activity. Read contract 1st do not attempt to pay per month. Charges will be excessive. No your rights. Keep all documentation. Be persistent and inquire about each charge. Beware if paying in advance they will try to double collect and come up with 2 or 3 day clause that allows them authorization to charge you again. Demand charges be reversed out of account. Never stop asking for a supervisor, they do not want to resolve your issue.
User's recommendation: Never Ever Use This Company.
ID
Location
Southfield, Michigan
Over charging Consumers
Acima lets you know that you can lease for a certain amount and there will be a balance. BUT, if you do not use all the lease they expect you to lease another lease agreement This is very complicated to consumers because you end of making two payments and they want to pay TEN payments on a lease you only used 300.00 they is FAIR CREDIT!!! Because why you have to pay them TEN Payments of a lease you only used 300.00 of. Very INSANE..And It needs to be reported to THE UNITED STATES ATTORNEY GENERAL OR INSPECTOR GENERAL, OR SONE ONE FTC etc THEY ARE JUST ROBBING PEOPLE THANK YOU
User's recommendation: DO NOT DEAL WITH THEM.
ID
Location
Greer, South Carolina
New Reviewer
Payment issue
I just started using it today I received a link to make a payment payment was made I receive confirmation congratulations payment received by a Acima, but then I got another link in a text message for me to redo that again.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerQuestion for billing
Horrible connect with customer service. Consider as this is a scam website! Agent never can assist with my issues at all .
User's recommendation: Never recommend to anyone.
ID
Pros
- Fast approval so they can rip u off
Cons
- Kept telling me they were going to hang up on me
- No contact with consumer
Preferred solution
Please contact me to solve the billing issue.
New Reviewer
Questions about Lease
I purchased a livingroom set from price busters it is defected and there is no more in stock so I now need an additional 700.00 to get a set for 1400.00 instead
ID
Preferred solution
Another living room set
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBeing ripped off!!
These people are definitely loan sharks and it is definitely illegal!! I was lied to and completely mislead. I dont know how these people sleep at night? Its horrible!!
User's recommendation: Don’t fall into their money laundering trap!
ID
Product
Goodyear Tires
Cons
- Scam artist
Preferred solution
Price reduction
New Reviewer
I sent my bank statement that was ask of me
I dont know nothing about someone using my card and was told to send my bank statement to show whomever is no in my account
ID
Loss
$45
Preferred solution
Full refund
New Reviewer
Customer service Raul is rude and disrespectful. They took two payments from my card in 1 day totaling almost 600 dollars and I am catching *** getting my money back. I do not have an account with th
The money they took was my rent and part of my insurance money. Due to covid I can't work very many hours especially being 64 years old and raising my deceased daughter 4 year old son.
User's recommendation: Do not open an account with then.
ID
Loss
$551
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPaying too much for what I thought I was buying and not leasing
I don't understand how you people can charge what you do on to the consumer. I bought $2100, or so I thought, worth of furniture, only to find out that it was a lease. To date, I have paid almost $4000. That just isn't right. I originally signed up for the 90 day same as cash. Your company is the one who changed it to a 12 month lease. You never even bothered to tell me. And then when I called you on it, I was treated like a piece of dirt. I even got my bank involved but somehow you managed to turn everything around in your favor. I have not tried the BBB yet but that is my next stop. I am retired and live on a limited income. Your company is run by thieves who enjoy taking people's money and not caring. I will never recommend your company to anyone.
User's recommendation: DO NOT USE THIS COMOANY FOR ANYTHING.
ID
Cons
- Predatory lending
- Change the rules and dont inform people
Loss
$2000
Preferred solution
To have my account paid in full with a refund above what my furniture coat.
New Reviewer
I see guy keep taking money from account
One more today I need my money back everyday I see a Transaction and Im nowhere close to the store and my card is with me so how is it someone purchasing something I need a refund back
ID
Location
Queens, New York
Loss
$200
Preferred solution
Full refund
New Reviewer
Taking money on unscheduled times
Consistency of payments is never the same they take money from my account whenever they want to and I have to call my bank and try and straighten things out.
User's recommendation: Stay away!!
ID
Pros
- Easy approval
- Fast approval so they can rip u off
Cons
- Absolutely everything
- Predatory lending
Loss
$500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI been charge twice and i wanna know why
I have been charged twice, and I want to know why. If I have finished paying off my tires along time ago.
ID
Pros
- Emergency funding only
Loss
$43
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy reason of this call is because I'm being charged on my card I already had paid off my tires why?
Acima Credit charged me twice and I want to know why I have already finish paying off my wheels a long time ago so why have I got charged twice for.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Employee refused to let me speak to a supervisor.
I got a chain for my boyfriend at the time a few months ago, they started taking money out of his account recently when they do NOT have permission to do so. I called asked to speak to a supervisor, ms. Erica absolutely refused to let me speak to a supervisor. I asked about 10 times, she went on to ask well what do you need to speak to a supervisor for? Then went on to still refuse me to speak to anyone.
User's recommendation: Please do NOT trust Acima.
ID
Cons
- Absolutely everything
Preferred solution
Let the company propose a solution
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Acima Credit