Unclaimed
Acima Credit
Reviews and Complaints
55.9K
CLAIMED LOSSES
288
TOTAL REVIEWS
50K
PAGE VIEWS
1
ISSUE RESOLVED
Acima Credit Reviews
Felt like I misunderstood what you guys do in terms of credit.
I thought that you were like a credit card not a payday loan. Thought it was more like once you paid what you used slate was clear. Didnt realize that there was exorbitant fees to pay as well. I will be Leary of using this service against.
User's recommendation: Don’t use. Not a credit card, more like payday loan.
ID
Location
Houston, Texas
To pay off my balance
I lost my job because ut was I will payto have money saved up.to save money.t I was paying good 
u ntil I. Lost 
u ntil I. Lost User's recommendation: To save money.
ID
Location
Lincolnton, Georgia
New Reviewer
Approval number
When I fill out your form for credit is won't accept my routing number it states to enter a valid routing number
ID
Preferred solution
Validate my my bank routing number
Una queja
Me retiraron 24 dolares de renta de mi colchón yo no he autorizado eso. Yo hago mis pagos. Lo estoy comprando y no rentando
ID
Location
Richmond, Texas
New Reviewer
Terrible customer service
I was charged NFS fee because my checking account was entered wrong on the end of the Acima. When I attempted to recover my NSF from customer service the service was unprofessional, defensive and totally unacceptable. I spoke to someone before my automatic bill pay was due and my checking account was verified. Then when the bill was due my account was inadvertently submitted incorrectly and therefore my checking account was deleted. I dont know the credit card in my account. I never used a credit card. I would like my $25 to be taken off my next bill or refunded to me in a refund check. I also would like Ernesto , the customer service representative to be trained adequately when speaking with customers. I anxiously await a reply
User's recommendation: Rip off company do not apply for credit.
ID
Pros
- Predatory lending
Cons
- Absolutely everything
- Difficult getting a refund
Loss
$25
Preferred solution
I would like my $25 for NSF returned I didn’t input the incorrect information
New Reviewer
Unable to reach
This is insane unable to reach anyone and I have not even bought any items yet and I will not move forward
ID
Location
Stone Mountain, Georgia
New Reviewer
You took over 2,000. From me with out my permission or my name on any account in your company.
You have taken 50.00 from my bank account thru a routing number and I have never signed or entered into a contract with your company. I want the contract that has my information on it. Im going to the police.
User's recommendation: These people are thiefs.
ID
Pros
- Thief
Cons
- Thief
Loss
$2
Preferred solution
Full refund
Account
This place highway robbed me didnt take into consideration that life happened and they instantly put this on my credit as a pay off and Im sooo upset
User's recommendation: Don’t do it.
ID
Location
Moline, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPissed off Customer
When I applied to get my washer and dryer from Cowboy Maloney, They told me it was the same as 90 days same as cash. When I called to pay off my loan, Acima informed me that there was a 199.19 charge for using their services. I was never told about this charge and don't think I should pay it. When 90 Days same as cash should be just that. When I paid off the loan (including the fee) they stated I paid a total of 1909.12 when in reality I paid 2108.31. I do not recommend this company to anyone and if another company is using them stay away. They are crooks and should never be used by anyone. I wish I could give them a no star rating because they do not deserve the 1 star either. Their customer service reps are rude and the supervisors are not any better.
User's recommendation: STAY AWAY!!!!!
ID
Location
Columbus, Mississippi
Product
Samsung Electronics Washer And Dryer Combination
Pros
- Fast approval so they can rip u off
- Easy approval
Cons
- Customer service sucks
- Fees
Loss
$199
Preferred solution
The 199.19 fee refunded
New Reviewer
$264 PER MONTH LEASE CHARGE FOR A $1200 STOVE ??? TATS WHY *** THIEVES
AT NO TIME DURING APPLICATION WHILE AT THE STORE DOES ANYONE REVEA L THE COST PR MONTH $264 per month to lease a *** stove ???
User's recommendation: TRY FACE BOOKMARKET PLACE.
ID
Location
Greenville, Rhode Island
Loss
$264
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBad business practices. I will not forget.
I had a 90 lease and signed up for automatic payments to be withdrawn from my account. I made two additional payments and had it down to a balance that would have been paid off by the end of the lease but they stopped the automatic withdrawals and the lease ran out. Now they want me to pay double. Not a good company. Don't use them!!!
User's recommendation: Don't use them!!!
ID
Location
Black Mountain, North Carolina
Cons
- Makes changes to orginal agreement without letting you know
Preferred solution
Finish the original lease amount
SCRA ServiceMembers Relief Act
Good Afternoon, I've had a previous account with Acima. While I had the account the SCRA obligation was not applied to my purchases. According to the SCRA, "The SCRA limits the amount of interest that may be charged on certain financial obligations that were incurred prior to military service to no more than six percent per year, including most fees. 50 U.S.C. § 3937(a)(1) & (d)(1). In order to have the interest rate on a financial obligation such as a credit card or a mortgage capped at six percent per year, a servicemember must provide the creditor with written notice and a copy of his or her military orders or other appropriate indicator of military service (such as a letter from a commanding officer). Id. at § 3937(b)(1). The written notice and proof of military service must be provided to the creditor within 180 days of the end of the servicemembers military service."
ID
Location
Miami, Florida
My search security card got Stolling and got used With your company
My information got stolen my Social Security number in my name so Im working with the credit bureau identity fraud my phone number is 508-335-**** if you have any more questions never lived in Webster Massachusetts I lived in Oxford Massachusetts for two years my and my wallet with my ID and Social Security card Got lost last year so I ordered a new Social Security card Im Bernard Brown
ID
Location
Chestnut Hill, Massachusetts
Pros
- Way i was treated after i filed a complaint
Cons
- Use the contract as a defense to rob customers
New Reviewer
I was mislead about the payments on furniture and offer to pay a certain amount to payoff account.
I was mislead and feel taken advantage of. I will never purchase anything from this company again. I work with this client for years and this is unbelievable. The customer service want any better. He was dry and didnt seem to want to help.
User's recommendation: A hard no.
ID
Location
Richardson, Texas
Cons
- Terms are a surprise to customers
- Difficult getting a refund
- Will take your money no matter what
Preferred solution
Price reduction
New Reviewer
Terrible tire vendor
Go in on a Sunday to look at a set of used tires. Got there and realized the tires were junk at best and certainly not worth his asking price. I ended up ordering a new set but, should have known better based on the guys *** at Wise Tire in Springdale Arkansas. Anyway, ordered the tires and were supposed to get put on the next afternoon. What do you know, they didnt come in. Naturally. That was the last time I actually spoke with this pos. Next thing I know this pos and ACIMA have pulled money from my account. I still havent received the tires nor will WISE TIRE IN SPRINGDALE ARKANSAS answer the phone or return my call. Have asked around about this wise tire from some of the locals and I get the same results from anybody that knows them. NOTHING BUT A SCAM!
User's recommendation: Stay as far away from ACIMA AND WISE TIRE AS YOU CAN!
ID
Location
Springdale, Arkansas
Preferred solution
Full refund
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Acima Credit