Contact Acima Credit Customer Service
Acima Credit Phone Numbers and Emails
Toll-Free Number:
-
(800) 742-1789
Customer Service:
-
(801) 297-1984Merchant Support
-
(801) 297-1982
-
(740) 450-4803
Acima Credit Emails:
Customer Service
Merchant Support
General Info
Jobs/ Career
Acima Credit Contact Information
Acima Credit Website:
Acima Credit Help Center:
Corporate Office Address:
Acima Credit, LLC
13907 Minuteman Dr 5th Floor
Draper,
Utah
84020
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6:30 a.m.- 7:00 p.m. (MT)
Saturday: 7:30 a.m.-3:30 p.m (MT)
Mailing Address
Acima Credit, LLC,
P.O. Box 1667
Draper, UT 84020
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Summary of Acima Credit Customer Service Calls
5K
TOTAL
CALLS
CALLS
06:02
AVG CALL
DURATION
DURATION
29%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Acima Credit Customer Service?
Payments and Charges Question:
- “Payment”
- “Bill”
- “Discuss payment option”
Request for Information Question:
- “About my bill”
- “To reschedule my payment.”
- “I want to check wen is my last payment”
Account Question:
- “Paid off account”
- “Check balance”
- “Remaing balance”
Employment Question:
- “Payoff loan”
- “Pay off”
- “To pay off my account”
Product/ Service Question:
- “Loan”
- “Loan information”
- “Current loan”
Return/ Replace Question:
- “Return furniture and”
- “Returns jewelry”
- “Change”
Website/ Application Question:
- “Credit application denial”
- “There was a problem with my application”
- “Application”
Staff Question:
- “Need to speak to customer service”
- “I need to speak to a customer service reguarding fraud on my account”
- “Want to talk to cunstomer serviceCustomer service”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelar”
- “Want to cancel an order”
Cards Question:
- “My search security card got Stolling and got used With your company”
- “Charging my card before the due date”
- “Need to change card info”
Refund Question:
- “Refund money u took off card today”
- “Refund”
- “Refunded at item”
Shipping and Delivery Question:
- “Incorrect delivery address”
- “Never received bill for furniture”
- “Never received the package and I'm paying already for it”
Other Question:
- “Change store”
- “Hh”
- “Finances”
About
Acima Credit Terms of Service
The User should carefully read the Terms of Use before using Acima's website. By using Acima's website, The Client agree to be bound by the terms and conditions of use set forth in the Terms of Use. This is a legally binding agreement. If The Customer do not agree with the Terms of Use The User should not use Acima's website and must leave Acima's website. Acima Credit agree to provide The Customer access to Acima's website in accordance with the Terms of Use. The Client of Acima Credit agree to use Acima's website in a manner consistent with the Terms of Use and all applicable rules and regulations. The Client acknowledge that The User of Website have read the Terms of Use and that The User accept the terms thereof. The Client of Acima Credit agree to read these terms of use carefully before using Acima's website. If The User of Website do not agree to the Terms of Use, The Customer may not access or otherwise use Acima's website.
To read more:
https://www.acimacredit.com/terms-of-service
Acima Credit Privacy Policy
Company's Privacy Policy ("Policy") describes how Acima and its employees, affiliates, subsidiaries, and internal departments and divisions collects, uses, shares and protects The Customer's Information. Acima Credit, LLC (hereafter "Acima") takes the privacy of its customers and visitors to its Website very seriously. Acima Credit understand that The User may have questions about how www.acimacredit.com collect, use, and share The Customer's information. This Policy describes the type of information The Company collect, how www.acimacredit.com use and share that information, how Acima Credit protect that information, The Customer's choices regarding that information, how The User can "Opt-Out" of Acima Credit's' policy on sharing customer information, and how The Client of Acima Credit can contact Website with any questions. When The User of company services visit Company's websites, Website may collect information about The Client's visit and store that information, which are records of the activities on Acima Credit's' website.
To read more:
https://www.acimacredit.com/privacy-policy
Acima Credit FAQ
Once The Userve made The Client's initial payment in-store, future payments are automatically deducted directly from The User's checking account. Once delivery has been confirmed and The User of Website are in possession of The Customer's merchandise, The User's first lease payment will be scheduled to fall in line with The Client's next pay date. The online application allows for more than one income source to be included. The User own the property once The User of company services have met any of the above early pay off options, or once The Client have made the regularly scheduled payments during the 12-month term. The cost to acquire ownership depends on whether or not The Client exercise one of the early buyout options. If The User of Website choose to pay off the lease over the 12-month lease term The Client will pay approximately two times the invoice amount. During the first 60 days, returns are allowed at the sole discretion of the retailer, after 60 days The Client can return the merchandise by contacting Acima to arrange pickup.
To read more:
https://www.acimacredit.com/faqs
Top Acima Credit Services
Leasing, Customer Care, Deal
Acima Credit Pros and Cons
Pros: Easy approval, Fast approval so they can rip u off, Predatory lending, Cons, Way i was treated after i filed a complaint
Cons: Bad business practices, Dishonest business people, Customer service liars, Watch your back with them, Horrible customer care
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Acima Credit is ranked 396 out of 2493 in Financial Services category
Area Served
USA
Payment Methods
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Acima Credit