Acima Credit Phone Numbers and Emails

Toll-Free Number:

  • (800) 742-1789

Customer Service:

  • (801) 297-1984
    Merchant Support
  • (801) 297-1982
  • (740) 450-4803
  • (801) 297-1920

Jobs/ Career:

  • (801) 297-1940

Legal:

  • (800) 275-2696

Acima Credit Emails:

Customer Service
Merchant Support
General Info
Jobs/ Career
Legal
Media
Marketing Inquiries, Opt-out of Marketing Emails
More phone numbers and emails Less phone numbers and emails

Acima Credit Contact Information

Acima Credit Website:

Acima Credit Help Center:

Corporate Office Address:

Acima Credit, LLC
13907 Minuteman Dr 5th Floor
Draper, Utah 84020
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:30 a.m.- 7:00 p.m. (MT)

Saturday: 7:30 a.m.-3:30 p.m (MT)


Mailing Address

Acima Credit, LLC,

P.O. Box 1667

Draper, UT 84020

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Acima Credit Rating Based on 174 Reviews

Rating details

1.7
more details
Customer service
Value for money
Billing Practices
Privacy and Data Security

Rating stats

Rating trend

Summary of Acima Credit Customer Service Calls

5.2K TOTAL
CALLS
05:35 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acima Credit Customer Service?

Payments and Charges Question:

  • “Discuss payment option”
  • “My bill is over paid”
  • “Payment”

Request for Information Question:

  • “Question about account”
  • “Need to talk to an agent”
  • “To see how much I owe”

Account Question:

  • “Balance”
  • “To see what my remaining balance is”
  • “Would like the balance on my account”

Employment Question:

  • “My pay off amount”
  • “Payoff”
  • “To pay off lease”

Product/ Service Question:

  • “Pay on my loan”
  • “Companies that I can go with to have some new work done to my vehicle I have a van”
  • “Loan”

Website/ Application Question:

  • “Credit application denial”
  • “Problems with application”
  • “There was a problem with my application”

Return/ Replace Question:

  • “Return furniture and”
  • “Returns jewelry”
  • “Change”

Staff Question:

  • “Want to talk to cunstomer service”
  • “Customer service”
  • “Need to speak to customer service”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelar”
  • “Want to cancel an order”

Cards Question:

  • “My search security card got Stolling and got used With your company”
  • “Charging my card before the due date”
  • “Need to change card info”

Refund Question:

  • “Refunded at item”
  • “Refund money u took off card today”
  • “Refund”

Shipping and Delivery Question:

  • “Incorrect delivery address”
  • “Never received bill for furniture”
  • “Never received the package and I'm paying already for it”

Other Question:

  • “Credit”
  • “Browser”
  • “Extension”

About

Acima Credit Terms of Service
The User should carefully read the Terms of Use before using Acima's website. By using Acima's website, The Client agree to be bound by the terms and conditions of use set forth in the Terms of Use. This is a legally binding agreement. If The Customer do not agree with the Terms of Use The User should not use Acima's website and must leave Acima's website. Acima Credit agree to provide The Customer access to Acima's website in accordance with the Terms of Use. The Client of Acima Credit agree to use Acima's website in a manner consistent with the Terms of Use and all applicable rules and regulations. The Client acknowledge that The User of Website have read the Terms of Use and that The User accept the terms thereof. The Client of Acima Credit agree to read these terms of use carefully before using Acima's website. If The User of Website do not agree to the Terms of Use, The Customer may not access or otherwise use Acima's website.
To read more: https://www.acimacredit.com/terms-of-service
Acima Credit Privacy Policy
Company's Privacy Policy ("Policy") describes how Acima and its employees, affiliates, subsidiaries, and internal departments and divisions collects, uses, shares and protects The Customer's Information. Acima Credit, LLC (hereafter "Acima") takes the privacy of its customers and visitors to its Website very seriously. Acima Credit understand that The User may have questions about how www.acimacredit.com collect, use, and share The Customer's information. This Policy describes the type of information The Company collect, how www.acimacredit.com use and share that information, how Acima Credit protect that information, The Customer's choices regarding that information, how The User can "Opt-Out" of Acima Credit's' policy on sharing customer information, and how The Client of Acima Credit can contact Website with any questions. When The User of company services visit Company's websites, Website may collect information about The Client's visit and store that information, which are records of the activities on Acima Credit's' website.
To read more: https://www.acimacredit.com/privacy-policy
Acima Credit FAQ
Once The Userve made The Client's initial payment in-store, future payments are automatically deducted directly from The User's checking account. Once delivery has been confirmed and The User of Website are in possession of The Customer's merchandise, The User's first lease payment will be scheduled to fall in line with The Client's next pay date. The online application allows for more than one income source to be included. The User own the property once The User of company services have met any of the above early pay off options, or once The Client have made the regularly scheduled payments during the 12-month term. The cost to acquire ownership depends on whether or not The Client exercise one of the early buyout options. If The User of Website choose to pay off the lease over the 12-month lease term The Client will pay approximately two times the invoice amount. During the first 60 days, returns are allowed at the sole discretion of the retailer, after 60 days The Client can return the merchandise by contacting Acima to arrange pickup.
To read more: https://www.acimacredit.com/faqs
Top Acima Credit Services

Leasing, Customer Care, Deal

Acima Credit Pros and Cons

Pros: Easy approval, Fast approval so they can rip u off, Predatory lending, Cons, Thief

Cons: Bad business practices, Horrible customer care, Dishonest business people, Customer service liars, Watch your back with them

Related Companies

Acceptance Now, Preferred Lease

Acima Credit reviews and complaints

Acima Credit is ranked 379 out of 2659 in Financial Services category

Area Served

USA

Payment Methods

VISA

Edit Description

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