Acima Credit Phone Numbers and Emails

Toll-Free Number:

  • (800) 742-1789

Customer Service:

  • (801) 297-1984
    Merchant Support
  • (801) 297-1982
  • (740) 450-4803
  • (801) 297-1920

Jobs/ Career:

  • (801) 297-1940

Legal:

  • (800) 275-2696

Acima Credit Emails:

Customer Service
Merchant Support
General Info
Jobs/ Career
Legal
Media
Marketing Inquiries, Opt-out of Marketing Emails
More phone numbers and emails Less phone numbers and emails

Acima Credit Contact Information

Acima Credit Website:

Acima Credit Help Center:

Corporate Office Address:

Acima Credit, LLC
13907 Minuteman Dr 5th Floor
Draper, Utah 84020
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:30 a.m.- 7:00 p.m. (MT)

Saturday: 7:30 a.m.-3:30 p.m (MT)


Mailing Address

Acima Credit, LLC,

P.O. Box 1667

Draper, UT 84020

Edit Business Info

Acima Credit Rating Based on 171 Reviews

Rating details

1.6
more details
Customer service
Value for money
Billing Practices
Privacy and Data Security

Rating stats

Rating trend

Summary of Acima Credit Customer Service Calls

5K TOTAL
CALLS
06:02 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acima Credit Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Bill”
  • “Discuss payment option”

Request for Information Question:

  • “About my bill”
  • “To reschedule my payment.”
  • “I want to check wen is my last payment”

Account Question:

  • “Paid off account”
  • “Check balance”
  • “Remaing balance”

Employment Question:

  • “Payoff loan”
  • “Pay off”
  • “To pay off my account”

Product/ Service Question:

  • “Loan”
  • “Loan information”
  • “Current loan”

Return/ Replace Question:

  • “Return furniture and”
  • “Returns jewelry”
  • “Change”

Website/ Application Question:

  • “Credit application denial”
  • “There was a problem with my application”
  • “Application”

Staff Question:

  • “Need to speak to customer service”
  • “I need to speak to a customer service reguarding fraud on my account”
  • “Want to talk to cunstomer serviceCustomer service”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelar”
  • “Want to cancel an order”

Cards Question:

  • “My search security card got Stolling and got used With your company”
  • “Charging my card before the due date”
  • “Need to change card info”

Refund Question:

  • “Refund money u took off card today”
  • “Refund”
  • “Refunded at item”

Shipping and Delivery Question:

  • “Incorrect delivery address”
  • “Never received bill for furniture”
  • “Never received the package and I'm paying already for it”

Other Question:

  • “Change store”
  • “Hh”
  • “Finances”

About

Acima Credit Terms of Service
The User should carefully read the Terms of Use before using Acima's website. By using Acima's website, The Client agree to be bound by the terms and conditions of use set forth in the Terms of Use. This is a legally binding agreement. If The Customer do not agree with the Terms of Use The User should not use Acima's website and must leave Acima's website. Acima Credit agree to provide The Customer access to Acima's website in accordance with the Terms of Use. The Client of Acima Credit agree to use Acima's website in a manner consistent with the Terms of Use and all applicable rules and regulations. The Client acknowledge that The User of Website have read the Terms of Use and that The User accept the terms thereof. The Client of Acima Credit agree to read these terms of use carefully before using Acima's website. If The User of Website do not agree to the Terms of Use, The Customer may not access or otherwise use Acima's website.
To read more: https://www.acimacredit.com/terms-of-service
Acima Credit Privacy Policy
Company's Privacy Policy ("Policy") describes how Acima and its employees, affiliates, subsidiaries, and internal departments and divisions collects, uses, shares and protects The Customer's Information. Acima Credit, LLC (hereafter "Acima") takes the privacy of its customers and visitors to its Website very seriously. Acima Credit understand that The User may have questions about how www.acimacredit.com collect, use, and share The Customer's information. This Policy describes the type of information The Company collect, how www.acimacredit.com use and share that information, how Acima Credit protect that information, The Customer's choices regarding that information, how The User can "Opt-Out" of Acima Credit's' policy on sharing customer information, and how The Client of Acima Credit can contact Website with any questions. When The User of company services visit Company's websites, Website may collect information about The Client's visit and store that information, which are records of the activities on Acima Credit's' website.
To read more: https://www.acimacredit.com/privacy-policy
Acima Credit FAQ
Once The Userve made The Client's initial payment in-store, future payments are automatically deducted directly from The User's checking account. Once delivery has been confirmed and The User of Website are in possession of The Customer's merchandise, The User's first lease payment will be scheduled to fall in line with The Client's next pay date. The online application allows for more than one income source to be included. The User own the property once The User of company services have met any of the above early pay off options, or once The Client have made the regularly scheduled payments during the 12-month term. The cost to acquire ownership depends on whether or not The Client exercise one of the early buyout options. If The User of Website choose to pay off the lease over the 12-month lease term The Client will pay approximately two times the invoice amount. During the first 60 days, returns are allowed at the sole discretion of the retailer, after 60 days The Client can return the merchandise by contacting Acima to arrange pickup.
To read more: https://www.acimacredit.com/faqs
Top Acima Credit Services

Leasing, Customer Care, Deal

Acima Credit Pros and Cons

Pros: Easy approval, Fast approval so they can rip u off, Predatory lending, Cons, Way i was treated after i filed a complaint

Cons: Bad business practices, Dishonest business people, Customer service liars, Watch your back with them, Horrible customer care

Related Companies

Acceptance Now, Preferred Lease

Acima Credit reviews and complaints

Acima Credit is ranked 396 out of 2493 in Financial Services category

Area Served

USA

Payment Methods

VISA

Edit Description

Compare Acima Credit To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Affirm
Has Verified Representatives
6828 reviews
2.5
Progressive Leasing
845 reviews
2.2
Uber
18495 reviews
1.7
Write a review
Do you have something to say about Acima Credit? What happened? What can we help you with?
Submit review Don't show this popup