Contact Acima Credit Customer Service
Acima Credit Phone Numbers and Emails
Toll-Free Number:
-
(800) 742-1789
Customer Service:
-
(801) 297-1982
-
(801) 297-1920
Business Customer Service:
-
(801) 297-1984Merchant Partners
Acima Credit Emails:
Acima Credit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Acima Credit is 8007421789. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 77% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Acima Credit may ask you for the following information to identify you as a customer: first and last name, email or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Acima Credit is 8007421789. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 77% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Acima Credit may ask you for the following information to identify you as a customer: first and last name, email or social security number.
People call Acima Credit mainly because of request for information, account, payments and charges.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Acima Credit is customers@acimacredit.com. 60% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:30am – 7:00pm MT
Saturday: 7:30am – 3:30pm MT
Mailing Address:
Acima Digital, LLC,
P.O. Box 1667
Draper, UT 84020
How Good is Acima Credit's Customer Service?
Summary of Acima Credit Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Acima Credit?
Payments and Charges Question:
- “Charge me twice today”
- “Payment”
- “I need to stop my payment for tomorrow”
Request for Information Question:
- “Speak to a representative”
- “Documents they requested.”
- “I’m not a pissed customer Who needs to speak to customer service please”
Account Question:
- “Account”
- “Money taken from my account”
- “My balance”
Employment Question:
- “Pay off”
- “Pay off discussion”
- “Payoff loan”
Product/ Service Question:
- “Broke merchandise”
- “Defective matress”
- “To set up my loan payment”
Return/ Replace Question:
- “Need to change my phone number”
- “I need to change my due date.”
- “I returned my order and you know about it, so I don't know a payment”
Staff Question:
- “Talk costumer service”
- “Customer service”
- “Trying to identify my self to use your services”
Website/ Application Question:
- “Application”
- “Unable to finish application”
- “Online Application”
Activation/ Cancellation Question:
- “Cancelled lease agreements”
- “Cancel my order”
- “Cancel lease”
Cards Question:
- “To know my bal and card use for payment”
- “Need to change card info”
- “Credit card”
Refund Question:
- “Refund”
- “Refunded”
- “I want my money back that shouldn't have be taken”
Shipping and Delivery Question:
- “I never received furniture”
- “Get the payoff on my a”
- “Bedroom set wasn't delivered”
Other Question:
- “Representante”
- “Resolutions department”
- “Crédito”