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Acima Credit is now Acima

Contact Acima Credit Customer Service

How to Reach a Person at Acima Credit

Verified Contact Information

Toll-Free Number:

  • 1-800-742-1789
Call Now
Send Message

Customer Service:

  • 1-801-297-1982
  • 1-801-297-1920

Business Customer Service:

  • 1-801-297-1984
    Merchant Partners

Legal:

  • 1-800-275-2696

Customer Service:

customers@acimacredit.com

Legal:

benefitsplus@acima.com
legal@acimacredit.com
merchants@acimacredit.com
Merchant Partners
smshelp@acimacredit.com
optout@acimacredit.com
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Acima Credit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Acima Credit Phone Number
1 (800) 742-1789
Average Hold Time
00:02:17
Average Calls duration
5 minutes
Most Popular Acima Credit Email Address
customers@acimacredit.com
Acima Credit Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (29% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Corporate Office Address:

Acima
13907 Minuteman Dr 5th Floor
Draper, Utah 84020
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:30am – 7:00pm MT

Saturday: 7:30am – 3:30pm MT


Mailing Address:

Acima Digital, LLC,

P.O. Box 1667

Draper, UT 84020

More contact details

Summary of Acima Credit Customer Service Calls

7.3K TOTAL
CALLS
04:27 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acima Credit?

Payments and Charges Question:

  • “Payment”
  • “Payment info”
  • “Fraud!”

Request for Information Question:

  • “I want to talk to somebody”
  • “Speak to a representative”
  • “Ask questions”

Account Question:

  • “Opening new account”
  • “Need to open an account”
  • “Account information”

Employment Question:

  • “Payoff info”
  • “Payoff”
  • “Pay off”

Product/ Service Question:

  • “I brought a ring from gens&loan its is in the repair shop cause the diamond fell out again I only had it one day and it’s back to be fix for the second time”
  • “Error de Pago”
  • “Damage item at delivery”

Return/ Replace Question:

  • “Need to change my phone number”
  • “I need to change my due date.”
  • “I returned my order and you know about it, so I don't know a payment”

Staff Question:

  • “Talk costumer service”
  • “Customer service”
  • “Trying to identify my self to use your services”

Website/ Application Question:

  • “App isn’t working”
  • “Application”
  • “Unable to finish application”

Activation/ Cancellation Question:

  • “Cancelled lease agreements”
  • “Cancel my order”
  • “Cancel lease”

Cards Question:

  • “Card change”
  • “To know my bal and card use for payment”
  • “Need to change card info”

Refund Question:

  • “Refund”
  • “Refunded”
  • “I want my money back that shouldn't have be taken”

Shipping and Delivery Question:

  • “I never received furniture”
  • “Get the payoff on my a”
  • “Bedroom set wasn't delivered”

Other Question:

  • “Ordering”
  • “Aprobación de crédito”
  • “Preguntas”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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