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Verified Reviewer
New Reviewer

Bad business practices. I will not forget.

I had a 90 lease and signed up for automatic payments to be withdrawn from my account. I made two additional payments and had it down to a balance that would have been paid off by the end of the lease but they stopped the automatic withdrawals and the lease ran out. Now they want me to pay double. Not a good company. Don't use them!!!

User's recommendation: Don't use them!!!

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ID
#3346937 Review #3346937 is a subjective opinion of poster.
Location
Black Mountain, North Carolina
Cons
  • Makes changes to orginal agreement without letting you know
Preferred solution
Finish the original lease amount

SCRA ServiceMembers Relief Act

Good Afternoon, I've had a previous account with Acima. While I had the account the SCRA obligation was not applied to my purchases. According to the SCRA, "The SCRA limits the amount of interest that may be charged on certain financial obligations that were incurred prior to military service to no more than six percent per year, including most fees. 50 U.S.C. § 3937(a)(1) & (d)(1). In order to have the interest rate on a financial obligation such as a credit card or a mortgage capped at six percent per year, a servicemember must provide the creditor with written notice and a copy of his or her military orders or other appropriate indicator of military service (such as a letter from a commanding officer). Id. at § 3937(b)(1). The written notice and proof of military service must be provided to the creditor within 180 days of the end of the servicemembers military service."
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ID
#3324399 Review #3324399 is a subjective opinion of poster.
Location
Miami, Florida

My search security card got Stolling and got used With your company

My information got stolen my Social Security number in my name so Im working with the credit bureau identity fraud my phone number is 508-335-**** if you have any more questions never lived in Webster Massachusetts I lived in Oxford Massachusetts for two years my and my wallet with my ID and Social Security card Got lost last year so I ordered a new Social Security card Im Bernard Brown
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ID
#3312055 Review #3312055 is a subjective opinion of poster.
Location
Chestnut Hill, Massachusetts
Pros
  • Way i was treated after i filed a complaint
Cons
  • Use the contract as a defense to rob customers
New Reviewer

I was mislead about the payments on furniture and offer to pay a certain amount to payoff account.

I was mislead and feel taken advantage of. I will never purchase anything from this company again. I work with this client for years and this is unbelievable. The customer service want any better. He was dry and didnt seem to want to help.

User's recommendation: A hard no.

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ID
#3295727 Review #3295727 is a subjective opinion of poster.
Location
Richardson, Texas
Cons
  • Will take your money no matter what
  • Customer service
  • Difficult getting a refund
Preferred solution
Price reduction
New Reviewer

Terrible tire vendor

Go in on a Sunday to look at a set of used tires. Got there and realized the tires were junk at best and certainly not worth his asking price. I ended up ordering a new set but, should have known better based on the guys *** at Wise Tire in Springdale Arkansas. Anyway, ordered the tires and were supposed to get put on the next afternoon. What do you know, they didnt come in. Naturally. That was the last time I actually spoke with this pos. Next thing I know this pos and ACIMA have pulled money from my account. I still havent received the tires nor will WISE TIRE IN SPRINGDALE ARKANSAS answer the phone or return my call. Have asked around about this wise tire from some of the locals and I get the same results from anybody that knows them. NOTHING BUT A SCAM!

User's recommendation: Stay as far away from ACIMA AND WISE TIRE AS YOU CAN!

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ID
#3293590 Review #3293590 is a subjective opinion of poster.
Location
Springdale, Arkansas
Preferred solution
Full refund

I would like to know more about my account

I called for help looking for bunk beds and a young man answered the phone would not listen he over talked me I had already went on your website to find certain stores you need to update this website because the majority of the stores that I picked out no longer work with you so it's very frustrating maybe

User's recommendation: Maybe.

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ID
#3289533 Review #3289533 is a subjective opinion of poster.
Location
Independence, Missouri

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Verified Reviewer
New Reviewer

I got tires & services on 1/22/22...My remaining balance, after initial small payment should be 610.71! When I went to their website, it stated I owed 688.00 !! Calling my attorney!!

.....This is/was supposed to be 90 days, same as cash.....According to this bogus lease, ( And one does not usually lease tires!).....By the time I am done paying this bogus lease rip off, I would be paying over 1000.00!! I DON'T THINK SO!! A call is into my attorney, and I will pay ONLY exactly what I owe!!

User's recommendation: DO NOT USE THIS COMPANY!! DO NOT "LEASE" ANYTHING FROM THIS COMPANY!!

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1 comment
#2136885

. I resolved to just pay off this supposed "lease" to get this company out of my life!

On a 90 day "same as cash" transaction, they ripped me off for at least 150.00! Who knows how much I would been ripped off had I gone the full 90 days, I don't know, and don't want to know!! I have, and will continue to explore every agency that I can until this company gets investigated and hopefully shut down!!

Cunsumers should NOT have to put up with such unethical business practices!! Walker Sisson walker.sisson@***.com

ID
#3281623 Review #3281623 is a subjective opinion of poster.
Cons
  • Use the contract as a defense to rob customers
  • Ripoffs
  • Crooks
Loss
$2
Preferred solution
Apology

They absolutely suck!

I made a payment for $500 and a payment for $600 they not have me for a payment of $165 snd done change keep l confirmation codes and receipts they will take your money then tell I it failed for Insufficient funds when u make the payment it comes out your account but never reappear but then when u call they say it takes 3-10 days and then they say it failed but those insufficient funds that they automatically took off never reappeared back on my account

User's recommendation: Not at all.

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ID
#3274376 Review #3274376 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Need information

I like Acima but for 1000. I only get three months to pay. I have been sick and in the hospital and I know I cant pay this but march 9th. I would love to have gotten a six month interest freed payments
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ID
#3274125 Review #3274125 is a subjective opinion of poster.
Location
Lawrenceburg, Kentucky

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Verified Reviewer
Junior Reviewer

Not what I was looking for getting credit for my self and with no job how to do my payments

Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Please come pick up the refrigerator at 1005 Longley St South Houston,Tx 77587 thank you for everything and good night.

User's recommendation: Just have a steady job so you could do your payments in time.

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ID
#3259515 Review #3259515 is a subjective opinion of poster.
Location
Pasadena, Texas
Service
Acima Credit Leasing
Loss
$584
Preferred solution
Apology

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Verified Reviewer
Junior Reviewer

Can’t make no more payments

Acima Credit - Can’t make no more payments
Acima Credit - Can’t make no more payments
Acima Credit - Can’t make no more payments
Update by user Jan 14, 2022

I don’t have any stories please pick up the refrigerator at 1005 Longley St South Houston,Tx 77587

Original review posted by user Jan 14, 2022
I just got fired from work and cant no longer make payments. So please come pick up the refrigerator and stop taking out money out of my bank. Now I dont know how am I going to pay the bank back because you stupid company keep taking money out of my bank. This *** Im super pist off right now so just letting yall know one more time please come and pick up the refrigerator and stop taking money out of the bank seriously please.
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ID
#3259461 Review #3259461 is a subjective opinion of poster.
Loss
$546
Preferred solution
Apology

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Verified Reviewer
Junior Reviewer

Can not do payments anymore

Acima Credit - Can not do payments anymore
Acima Credit - Can not do payments anymore
Acima Credit - Can not do payments anymore
I just got fired from work. I can't no longer make payments for the refrigerator. Please come and pick up the refrigerator. Im not going to be able to affort it to pay it.
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ID
#3255912 Review #3255912 is a subjective opinion of poster.
Location
Houston, Texas

90 day same as cash

I was.told.by the merchant they offer 90day same.as.cash. which is.not.true they only have EPO I purchased queen size bed from organic price was 425 paid 589 and some change. CUSTOMER SERVICE RUDE AS *** And Acima don't report to the credit bureau if you making good payments. Or pay off with in 90days

User's recommendation: Don't use this service if u trying to build ur credit.

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ID
#3248269 Review #3248269 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • Predatory lending
  • Fast approval so they can rip u off
  • Easy approval
Cons
  • Horrible customer care
  • Will take your money no matter what
  • Not considering new customers not knowing their rules

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Verified Reviewer
New Reviewer

Returning my item

How to return my oven back to store. It isn't working right I am no need of it any more . I just need someone to come in pick it up from my home at 108 country club circle Sanford FL 32771
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ID
#3241322 Review #3241322 is a subjective opinion of poster.
Pros
  • Fast approval so they can rip u off
Preferred solution
Just want to return it

Payment issue

My payment is due on the 3rd of each month and you took my payment out on the 30th. You overdrew my account which cost me a $37 overdraft fee. If you take my payment out too early again my attorney will be contacting g you and you'll have to pay my overdraft fees

User's recommendation: DO NOT BORROW FROM ACIMA.

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ID
#3238279 Review #3238279 is a subjective opinion of poster.
Location
Amelia, Ohio