I would like to know more about my account

2.7
I called for help looking for bunk beds and a young man answered the phone would not listen he over talked me I had already went on your website to find certain stores you need to update this website because the majority of the stores that I picked out no longer work with you so it's very frustrating maybe

User's recommendation: Maybe.

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#3289533 Review #3289533 is a subjective opinion of poster.
Location
Independence, Missouri

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Verified Reviewer New Reviewer

I got tires & services on 1/22/22...My remaining balance, after initial small payment should be 610.71! When I went to their website, it stated I owed 688.00 !! Calling my attorney!!

1.0
.....This is/was supposed to be 90 days, same as cash.....According to this bogus lease, ( And one does not usually lease tires!).....By the time I am done paying this bogus lease rip off, I would be paying over 1000.00!! I DON'T THINK SO!! A call is into my attorney, and I will pay ONLY exactly what I owe!!

User's recommendation: DO NOT USE THIS COMPANY!! DO NOT "LEASE" ANYTHING FROM THIS COMPANY!!

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#2136885

. I resolved to just pay off this supposed "lease" to get this company out of my life!

On a 90 day "same as cash" transaction, they ripped me off for at least 150.00! Who knows how much I would been ripped off had I gone the full 90 days, I don't know, and don't want to know!! I have, and will continue to explore every agency that I can until this company gets investigated and hopefully shut down!!

Cunsumers should NOT have to put up with such unethical business practices!! Walker Sisson walker.sisson@***.com

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#3281623 Review #3281623 is a subjective opinion of poster.
Cons
  • Use the contract as a defense to rob customers
  • Crooks
  • Ripoffs
Loss
$2
Preferred solution
Apology

They absolutely suck!

I made a payment for $500 and a payment for $600 they not have me for a payment of $165 snd done change keep l confirmation codes and receipts they will take your money then tell I it failed for Insufficient funds when u make the payment it comes out your account but never reappear but then when u call they say it takes 3-10 days and then they say it failed but those insufficient funds that they automatically took off never reappeared back on my account

User's recommendation: Not at all.

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#3274376 Review #3274376 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Need information

I like Acima but for 1000. I only get three months to pay. I have been sick and in the hospital and I know I cant pay this but march 9th. I would love to have gotten a six month interest freed payments
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#3274125 Review #3274125 is a subjective opinion of poster.
Location
Lawrenceburg, Kentucky

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Verified Reviewer Junior Reviewer

Not what I was looking for getting credit for my self and with no job how to do my payments

1.0
Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Acima Credit - Not what I was looking for getting credit for my self and with no job how to do my payments
Please come pick up the refrigerator at 1005 Longley St South Houston,Tx 77587 thank you for everything and good night.

User's recommendation: Just have a steady job so you could do your payments in time.

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#3259515 Review #3259515 is a subjective opinion of poster.
Location
Pasadena, Texas
Service
Acima Credit Leasing
Loss
$584
Preferred solution
Apology

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Verified Reviewer Junior Reviewer

Can not do payments anymore

Acima Credit - Can not do payments anymore
Acima Credit - Can not do payments anymore
Acima Credit - Can not do payments anymore
I just got fired from work. I can't no longer make payments for the refrigerator. Please come and pick up the refrigerator. Im not going to be able to affort it to pay it.
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#3255912 Review #3255912 is a subjective opinion of poster.
Location
Houston, Texas

90 day same as cash

I was.told.by the merchant they offer 90day same.as.cash. which is.not.true they only have EPO I purchased queen size bed from organic price was 425 paid 589 and some change. CUSTOMER SERVICE RUDE AS *** And Acima don't report to the credit bureau if you making good payments. Or pay off with in 90days

User's recommendation: Don't use this service if u trying to build ur credit.

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#3248269 Review #3248269 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • Predatory lending
  • Easy approval
  • Fast approval so they can rip u off
Cons
  • Horrible customer care
  • Will take your money no matter what
  • Not considering new customers not knowing their rules

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Verified Reviewer New Reviewer

Returning my item

How to return my oven back to store. It isn't working right I am no need of it any more . I just need someone to come in pick it up from my home at 108 country club circle Sanford FL 32771
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#3241322 Review #3241322 is a subjective opinion of poster.
Pros
  • Fast approval so they can rip u off
Preferred solution
Just want to return it

Payment issue

1.0
My payment is due on the 3rd of each month and you took my payment out on the 30th. You overdrew my account which cost me a $37 overdraft fee. If you take my payment out too early again my attorney will be contacting g you and you'll have to pay my overdraft fees

User's recommendation: DO NOT BORROW FROM ACIMA.

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#3238279 Review #3238279 is a subjective opinion of poster.
Location
Amelia, Ohio
New Reviewer

I'm a current client

I used acima for car repairs. I was approved $800 I needed my boyfriend to apply to cover cost of repair. His acima is supposed to be on my acct. He keeps getting charged his acct over drawn money still being taken out of acct. Due to this I was kicked out and his acct still being charged. His acct.overdrawn over $400 This name.marco Lopez.... Thank u
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#3232884 Review #3232884 is a subjective opinion of poster.
Location
New York, New York
Loss
$3000
Preferred solution
Solution

Non support

1.0
It doesnt seem there is a customer service dept on this website. Ive tried to resolve a issue but with no response

User's recommendation: Go somewhere else.

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#3229774 Review #3229774 is a subjective opinion of poster.
Location
Cross Plains, Wisconsin

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Verified Reviewer New Reviewer

Cant use my credit

1.4
Update by user Feb 03, 2022

This company has 0 customer service. I’ve request help twice and have yet to get a reply.

Original review posted by user Jan 04, 2022
Tried to buy product at Best Buy. Cant seem to do that. I would like some help. Also want to get something at Amazon
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#3229669 Review #3229669 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
My purchase

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Verified Reviewer New Reviewer

Took payment before it was due

Told me the "system" took payment early because of the holiday, therefore the contract has been broken. There was also an od on my checking account. No good explanation from these lovely people. I have 1 more payment. Will make the payment, less the overdraft amount, and will never do business with them again. Will also log a complaint to the BBB as talking to anyone there results in my BP to reach dangerous level. I will also be looking into legal help. I'm a widow, and don't have money to throw around. I needed a new computer, and didn't have cash for it. The account would have been paid out with no problems had they not violated the contract by taking a payment before the written due date. They are a predatory lender...most of their customers know that, as did I, but the very least they could do is follow the lease rules and not violate their own leases.

User's recommendation: Don't do business with them. I've potentially only lost 34 dollars, but it's the dishonesty here.

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#3225054 Review #3225054 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
Pros
  • Easy approval
Cons
  • Dishonest business people
  • Bad business practices
Loss
$34
Preferred solution
Let the company propose a solution

You took 2 payment

You took extra payment out of my account in error on this date for payment please skip next payment on Jan 18 3022
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#3215956 Review #3215956 is a subjective opinion of poster.
Location
Birmingham, Alabama

MY LEASE AGREEMENT

ACIMA charged my account a day prior to the agreed payment date on my contract. My direct deposits are suppose to be withdrawn every other Friday on my designated paydays. I looked at my bank statement today and noticed I was showing in overdraft and I was due to ACIMA taking the lease funds out a day earlier then our agreed date on my contract. The woman on the site told me it was due to the Holiday. I stated that the holiday was not even until Saturday that would be new yeard day 1/1/22 and not Friday 1/31/21. It also say nowhere on my contract that ACIMA is allowed to break the draft date agreements due to any holiday stipulations. This has caused me to be over drafted by $35.00 so far and there were some smaller payments I had made that are still pending that I will probably be charged for as well due to ACIMA taking the lease funds out of my acount a day before the sgreed date on my contract. I would like to know what will be done to rectify this mishap to my account and make it right on ACIMA part?
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#2110539

This also happened to me today. Not happy at all!!

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#3214185 Review #3214185 is a subjective opinion of poster.
Location
Houston, Texas